Shipping policy

Shipping Policy – AutoSensor.co.uk

Fulfilment Location
All orders are dispatched from our shop location in the United Kingdom.

Order Processing Time
Orders are processed within 1–2 working days (Monday–Friday, excluding public holidays). Orders placed after business hours may be processed the next working day. You will receive a dispatch confirmation email once your order has been shipped.

United Kingdom Shipping

Standard Delivery (UK)

  • Complimentary on all UK orders
  • Estimated delivery time: 2–4 working days

Express Delivery (UK)

  • Flat rate: £6.99
  • Estimated delivery time: 1–2 working days

European Union Shipping

We ship to selected countries within the European Union.

Standard International (EU)

  • Flat rate: £14.99
  • Estimated delivery time: 4–10 working days

Please note that delivery times may vary depending on the destination country and local postal services.

International Shipping (Outside UK & EU)

We ship to selected international destinations including countries such as the United Arab Emirates, Australia, Canada, and others.

Standard International

  • Flat rate: £23.99
  • Estimated delivery time: 7–15 working days

International delivery times may vary depending on customs processing and local courier services.

Customs, Duties & Taxes

For orders shipped outside the United Kingdom, customs fees, import duties, and local taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in our shipping fees.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details (where available) so you can follow your delivery.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. We cannot be responsible for delays or lost parcels due to incorrect or incomplete address details provided by the customer.

Delivery Delays

While we aim to meet the estimated delivery times, delays may occasionally occur due to factors outside our control such as customs processing, weather conditions, or courier issues.

Damaged, Lost, or Missing Items

If your order arrives damaged, incomplete, or does not arrive within the expected timeframe, please contact us within 48 hours of delivery (or expected delivery date). Include your order number and, where possible, photos of any damage so we can resolve the issue quickly.

Contact Us

If you have any questions about shipping, delivery times, or your order, please contact us at:
support@autosensor.co.uk